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Glickman Library - Portland Branch

Website Guidelines

Writing for the Web

Webwriting should be Concise, Scannable, and Objective.

Rationale - Usability expert Jakob Nielsen has shown through testing and studies that Applying Writing Guidelines to Web Pages can improve Usability by as much as 159%.

Methods - Write concise, scannable text using:

  • highlighted keywords (use bolded text or color variations)
  • meaningful sub-headings that describe the content below
  • bulleted lists
  • one idea per paragraph (users will skip over any additional ideas if they are not caught by the first few words in the paragraph)
  • the inverted pyramid style, starting with the conclusion.
  • half the word count (or less) than conventional writing

Remain objective: remove excessive adjectives and buzzwords.