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Borrowing Guidelines
Materials that may be obtained include books and photocopies of journal articles. However, types of materials not ordinarily circulated by this library are unlikely to be loaned by other libraries. Examples are reference books, newspaper or journal issues, audio/visual materials, and fragile, rare, or otherwise valuable books. Additionally, many libraries are reluctant to loan high demand or current year titles, dissertations, or master's theses.

It is expected that requests will be for research or course-related study. Interlibrary loan is for short term use and cannot be used as a substitution for purchasing textbooks.

Procedure
All first-time ILL users and those who have not yet registered in ILLiad must create a user profile before submitting requests. It is HIGHLY recommended that before creating your profile you read the ILLiad faq to gain an understanding of the ILLiad system and its capabilities.

It is important that your citations be complete. For a periodical article request, the source of reference (index, database used, or source) should be filled in. ILL staff will assist you in completing the request form if you have problems. Average turnaround time for articles is 3-5 workdays. For books the average time is 5-7 workdays.

Articles are delivered electronically to your desktop (quality permitting) as outlined in the ILLiad faq and the Electronic Delivery faq. If the quality of a copy will not permit electronic delivery, the copy will be placed on the cart outside the ILL office on the campus you designate for pickup. Books will always be placed on this cart. During hours when the ILL office is closed, the pickup location will move to the Circulation desk. You will be notified by e-mail when your materials arrive.

Loan periods and other stipulations (library use only, for example) are set by the lending library and must be adhered to by the borrower.

Renewals are handled in a manner outlined in the Interlibrary Loan faq.

Return materials to the ILL office when it is open, to the Circulation desk when it is not.

Fees accrue for overdue items. You do not need to return articles.

Costs
Most libraries do not charge for loans and photocopies. Patrons should indicate on their ILLiad requests the maximum amount they are willing to pay, if any, for materials we cannot obtain free. Patrons are responsible for authorized charges regardless of whether or not they pick up materials or find them useful. Charges are added to your Ursus record.

I.L.L. Office Hours
Gorham: Monday through Thursday
12:00 p.m. to 4:30 p.m.
Friday 8 a.m. to 11 a.m.

Portland: Monday through Friday
8:00 a.m. to 4:30 p.m.

Telephone
Gorham: 780-5343
Portland: 228-8449